TQM Consultancy is committed to helping YOU improve your service quality and workplace efficiency!

These are the courses that we currently offer:

  • Business Excellence – Building a World-class Management System
  • Business Process Reengineering
  • Conducting Productive Meetings
  • Developing KPIs for Organizational Excellence
  • Essentials of Business Writing
  • FMEA
  • Go-the-Extra-Mile Service
  • Managing Personal Productivity
  • PDCA Problem-solving and Decision-making
  • Service Leadership
  • SPC for Practitioners
  • Statistics for Engineering and R&D
  • Statistical Decision-powering Analytics
  • Strategic Planning and KPI Management
  • Transforming Data into Decision-Powering Weapons